Refund Policy

At Self Drive Innovate, we are committed to providing our customers with high-quality autonomous vehicle technology and exceptional service. If you are not completely satisfied with your purchase, we offer a transparent refund policy to ensure your peace of mind.

Eligibility for Refunds

You may be eligible for a refund under the following conditions:

  • The product must be returned within 30 days of purchase.
  • The product must be in its original condition, including all packaging, accessories, and documentation.
  • You must provide the original receipt or proof of purchase.

How to Request a Refund

To initiate a refund, please follow these steps:

  1. Contact our customer support team via email at [email protected] to request a refund.
  2. Provide your order number and reason for the return.
  3. Follow the instructions provided by our support team for returning the product.

Processing Refunds

Once we receive your returned product and confirm that it meets our eligibility criteria, we will process your refund within 7-10 business days. Please note that the refund will be issued to the original payment method used at the time of purchase.

Exceptions

Certain products may not be eligible for a refund, including:

  • Customized items or services that have been tailored to your specifications.
  • Products that have been damaged due to misuse or improper handling.

Contact Us

If you have any questions regarding our refund policy, please feel free to reach out:

Thank you for choosing Self Drive Innovate. We appreciate your trust in our technology and strive to provide you with the best experience possible.